Returns Policy

Our Returns Policy

1) What is our return policy?

Taste guarantee! 

We want you to be happy. That's why we offer a money back guarantee for all chai orders. If you are not happy with your chai, just let us know! 

Australian Consumer Law

This returns policy does not affect your rights under the Australian Consumer Law, and you are entitled to a refund or replacement for faulty goods, within a reasonable period of time.

If your product is deemed faulty, please just reach out. We'd love to help. 

4) Questions

For all enquiries relating to returns or exchanges, please contact us via email.